FAQ

All payment must be paid up front at your visit. We take cash, Mastercard, Visa, American Express, Care Credit, and Cherry. If you have any questions, please call 281-419-5544

If one of our providers suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Prescriptions and refills for established patients of New Horizons Wellness Center & MediSpa are routinely issued during our regular office hours (see above). You can make your request by calling our office at   (281) 419-5544. No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of New Horizons Wellness Center & MediSpa, and they will contact us.

If you are a current New Horizons Wellness Center & MediSpa patient and would like to email us, click here.

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FAQ

If your plan requires you to pay a co-payment, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, Visa, MasterCard, Discover, American Express, and Care Credit.

If you have a question related to your bill, please contact our billing specialists at (281) 419-5544.

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Prescriptions and refills for established patients of New Horizons Wellness Center & MediSpa are routinely issued during our regular office hours (see above). You can make your request by calling our office at   (281) 419-5544. No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of New Horizons Wellness Center & MediSpa, and they will contact us.

If you are a current New Horizons Wellness Center & MediSpa patient and would like to email us, click here.

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